We accept returns of unworn clothing items with original tags and clear packaging, including the SKU label. the item should be unworn, unwashed, and in its original condition with tags still attached. And in the original clear garment bag with the SKU sticker and tags, or our team won't process the refund.

Return Eligibility

Return Window: Customers must initiate a return request within 7 days of the final delivery date.

Accepted Return Reasons:

-Wrong size or fit

-Change of mind

-Unwanted gifts

-Defective or damaged items (photo or video proof required)

Refund & Processing

Refunds are issued to the original payment method within 5–7 business days after we receive and process the return.

Shipping and handling fees are non-refundable.

Customers are responsible for return shipping costs unless the return is due to a shipping error or a defective item.

Final Sale and Non-Returnable Categories:

• Beauty
• Bodysuits
• Face masks
• Intimates/Lingerie
• Jewelry
• Swimwear

Thank you for shopping with SelvanElle!